NYC Department of Citywide Administration

Wayfinding Master Plan

The NYC Department of Citywide Administration (DCAS) manages 52 city buildings, most with unique ownership, construction type, age, and visitor audience. This range of factors makes designing a system that could work across all buildings challenging.

We took a deep dive into understanding the network’s organization, systems, stakeholders, processes, and architectural conditions with the goal of standardizing signage and communication. The outcome of this study was a report outlining interior wayfinding recommendations, ADA Signage policy, and best practices for a variety of DCAS client user groups including, but not limited to, facilities and space management. The study serves as the basis for a full guidelines package.

SECTOR:
cities

CLIENT:
NYC Department of Citywide Administration (DCAS)

PHOTOGRAPHY:
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