We’re Hiring: Join Us | Via Collective

JOIN US!

Via Collective is a New York based wayfinding and information design firm, working with architects, owners, and developers to create solutions for the built environment. We believe in respect, integrity, and collaboration with each other and our clients, to create beautiful, innovative, and user-driven solutions. We design within the urban context, designing interior and exterior wayfinding systems that span a multitude of sectors including government, education, health care and public spaces.

We are unique, and so are you. Collective is in our name for a reason. It’s our mission and part of our core values. The experience, perspective, and input of each team member is celebrated and rewarded. We are led by an authentic leader who will empower you, draw upon your talents, support your professional growth and, very simply, bring out the very best in you. Join us and be driven by innovative and exciting challenges that set us apart in our industry. Test the limits of your creativity. Savor flexibility and be inspired by seasoned and fun colleagues.

Our Vision, Mission & Values:
Via Collective, Incorporated connects people to place through Design.

We are a dedicated and diverse team creating comprehensive and branded wayfinding systems through research and engagement. We do so by advocating for users and solutions through lens of empathy, inclusivity, and curiosity.

This incredible team of designers, thinkers and creators, come together with a collaborative approach based on research, best practices and innovation, with core values of Transparency, Commitment and Courage to create solutions that inform and inspire.

Project Manager

Open Call Positions – Design Positions

Project Manager: (Full Time Hybrid)

To be successful in this role, you have 5-10 years of managing large scale wayfinding projects specifically within the transportation and city sectors. A background with a wayfinding design, architecture, or engineering firm required.

A demonstrated track record of leading and executing profitable projects while building talent capacity is needed, along with high standards of organization, strong customer service skills, a positive and solutions-focused attitude, and a drive for success. A successful project manager will enjoy contributing to team collaboration and building client relationships while taking ownership of their work and taking pride in delivering high-quality work.

Come explore how you can apply your project management acumen to leading a successful client project with a well-established firm in the wayfinding industry. We value team members that show up fully prepared, with a strong work ethic, and a strong passion for contributing to the company’s growth and vision, mission, and values.

Responsibilities

Manage large scale infrastructure projects and clients simultaneously
Establish and implement project objectives, policies, procedures, and performance standards in line with company policies
Management of the entire project lifecycle from definition/scope through implementation
Act as a technical resource for the project team and lead design review meetings
Lead client communication and coordination including issuing agendas, notes, and schedules
Coordinate and prioritize project needs, resources, and information internally and with the client project teams to move the project forward
Identify required and optional changes in project scope and negotiate changes with clients as warranted or best practices suggest
Act as the primary point of contact for all stakeholders throughout the project lifecycle; including coordinating with clients, vendors, and other project partners
Work with the Principal and New Business Coordinator, contributing to the technical direction of new business proposals including project scope, budget, and timeline
Work with the Principal and Finance Director on invoicing.

Qualifications

Proven success in delivering high-quality projects on time and within budget, with high attention to detail, with outstanding organizational skills
Experience with and enjoyment of face-to-face interaction with clients
Excellent interpersonal, negotiation, project planning, judgment, leadership, decision-making, and problem-solving skills
Self-motivated, takes initiative, and is resourceful, with an eagerness to contribute, learn, adapt, and grow
An open, positive, and empathetic personality
Excellent verbal and written communication skills, including experience presenting to clients
Consistently demonstrate him/herself professionally and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
Ability to successfully lead others; including but not limited to planning, assigning and directing work, resolving problems, training and developing a team, and participating in knowledge transfer
Experience with Adobe Creative Suit, MS Office programs, and Google Suite Applications.
This is a full-time hybrid position where you must have easy access to New York City and the surrounding area, as local travel to meetings or site visits will not be reimbursed.

Nice to Have

Current Project Management Professional (PMP) Certification
Experience with Asana and ProjectManager.com

Required Background

Bachelor’s degree in design, architecture, engineering or related field
5-10 years of experience managing wayfinding projects within a wayfinding design, architecture or engineering firm.
Understanding of architectural drawings, scale, product materials, and implementation options
Excellent communication skills; written and verbal

Submission Details

Apply for this position by sending a PDF that includes a cover letter, resume, 2-3 project samples/links, and availability to start to careers@viacollective.com with the subject line: PM_Q2 2025 + Your Name.

Only candidates authorized to work in the U.S. will be considered.
The salary range is $110-135k depending on experience.
Health care, bonus opportunities, paid time off, 401k plan, education, and professional membership stipends are available after 3 months of employment.
Applicants will be contacted for an interview. No calls, please.

Open Call Positions – Design Positions

Via Collective is holding an open call for all design positions! If you’re passionate about wayfinding and experiential design, we’d love to hear from you.

Submission Details:
Email your resume and website link (or a PDF) that includes 2–4 portfolio samples of wayfinding/signage projects to careers@viacollective.com with the subject line:
EGD Open Call 2025 (Your Name)

Only candidates authorized to work in the U.S. will be considered.
These are full-time hybrid positions. Candidates must have easy access to New York City and the surrounding area, as local travel for meetings or site visits will not be reimbursed.
401(k) retirement program available after 3 months. Health care and HSA offered.
Applicants will be contacted for an interview within one week of submitting a complete application.
No phone calls, please.

Wayfinding & Environmental Junior Designer

Salary Range: 50 – 60K

At Via Collective, we’re passionate about crafting experiences that guide and connect people to their environments. As a Wayfinding & Environmental Junior Designer, you will work closely with senior team members, supporting a wide range of projects while honing your skills in wayfinding design. This role is perfect for someone who is detail-oriented, collaborative, and enthusiastic about growing within the field of environmental graphic design.

Key Responsibilities

Design Support: Collaborate with the design team and Project Managers to understand project goals, timelines, and deliverables. You will contribute to the design and production of schematic, design development, and construction documents.
Drawing Production: Assist in creating detailed and accurate signage drawings, message schedules, and location plans. You will ensure all drawings meet the required standards and specifications using software such as Sign Agent Pro.
Code & Standard Application: Review and apply industry codes (e.g., building, fire, accessibility) relevant to each project, ensuring all designs meet required regulations.
Project Participation: Engage in on-site audits to document findings, create comprehensive reports, and assist in reviewing mock-ups, sample submittals, and shop drawings from fabricators.
Attention to Detail: Ensure all work is executed with precision, maintaining a high level of accuracy and meeting deadlines consistently.
Other duties: As required for the success of the project

Qualifications

Education: A 4-year bachelor’s degree in Graphic Design, Industrial Design, Architecture, or a related field.
Experience: 1-3 years of experience in wayfinding, signage design, or a similar field.
Category knowledge: Comprehension of architectural drawings and organizing principles of architectural drawing sets.
Design Skills: Comprehension of typography fundamentals; ability to design three-dimensionally and articulate design-intent.
Strategy: Comprehension of wayfinding strategies and ability to interpret messaging and direction through signage design and location.
Team work: Ability to work with the team through transparent, respectful, and immediate communication efforts for frequent workflow updates and file overlap.
Software Proficiency: Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and basic knowledge of CAD tools. Experience with Sign Agent Pro or 3D modeling software is a plus.
Personal Attributes: High attention to detail, strong organizational skills, and a positive, collaborative mindset.

Requirements

Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Eagerness to learn and adapt to new challenges.
Understanding of architectural drawings and basic signage fabrication methods.

Wayfinding & Environmental Designer

Salary Range: 60 – 75K

At Via Collective, we’re passionate about crafting experiences that guide and connect people to their environments. As a Wayfinding & Environmental Designer, you will work closely with senior team members, supporting a wide range of projects while honing your skills in wayfinding design. This role is perfect for someone who is detail-oriented, collaborative, and enthusiastic about growing within the field of environmental graphic design.

Key Responsibilities

Design Support: Collaborate with the design team and Project Managers to understand project goals, timelines, and deliverables. You will contribute to the design and production of schematic, design development, and construction documents.
Drawing Production: Assist in creating detailed and accurate signage drawings, message schedules, and location plans. You will ensure all drawings meet the required standards and specifications using software such as Sign Agent Pro.
Code & Standard Application: Review and apply industry codes (e.g., building, fire, accessibility) relevant to each project, ensuring all designs meet required regulations.
Project Participation: Engage in on-site audits to document findings, create comprehensive reports, and assist in reviewing mock-ups, sample submittals, and shop drawings from fabricators.
Attention to Detail: Ensure all work is executed with precision, maintaining a high level of accuracy and meeting deadlines consistently.
Other duties: As required for the success of the project

Qualifications

Education: A 4-year bachelor’s degree in Graphic Design, Industrial Design, Architecture, or a related field.
Experience: 2-5 years of experience in wayfinding, signage design, or a similar field.
Category knowledge: Thorough understanding of architectural drawings and organizing principles of architectural drawing sets.
Design Skills: Thorough understanding of typography fundamentals; ability to design three-dimensionally and articulate design-intent.
Strategy: Thorough understanding of wayfinding strategies and ability to interpret messaging and direction through signage design and location.
Team work: Ability to work with the team through transparent, respectful, and immediate communication efforts for frequent workflow updates and file overlap.
Software Proficiency: Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and basic knowledge of CAD tools. Experience with Sign Agent Pro or 3D modeling software is a plus.
Personal Attributes: High attention to detail, strong organizational skills, and a positive, collaborative mindset.

Requirements

Excellent written and verbal communication skills.
Ability to manage multiple projects and meet deadlines.
High attention to detail with a solution-driven mindset.
Willingness to adapt and respond to changing project needs.
Experience with signage standards and code regulations

Wayfinding & Environmental Senior Designer

Salary Range: 75 – 90K

At Via Collective, we’re passionate about crafting experiences that guide and connect people to their environments. As a Wayfinding & Environmental Senior Designer, you’ll have the opportunity to shape how people interact with their environment, while also helping to mentor and support a growing team of talented designers. This role is perfect for someone who is detail-oriented, collaborative, and enthusiastic about growing within the field of environmental graphic design.

Key Responsibilities

Wayfinding Design Leadership: You’ll bring your expertise in design fundamentals, drawing standards, and wayfinding strategy to lead the development of clear, engaging, and impactful wayfinding solutions. Your work will transform how people experience spaces, creating intuitive journeys that enhance their interactions.
Leadership & Mentorship: As a senior designer, you will be responsible for nurturing the development of junior team members. You’ll help cultivate a culture of learning and excellence, ensuring that projects are delivered to the highest standard from start to finish.
Project Ownership: Drive project execution with a sense of ownership, ensuring the highest quality deliverables. You’ll collaborate across teams with clear and fluent communication, while strategically mapping out project goals and consistently delivering best-in-class results. Working across teams and with external partners, you will ensure that each deliverable meets the vision and objectives of the project, always striving for precision and excellence.
Strategic Vision: Develop and contribute to the bigger picture, employing your ability to plan, design, and execute strategic wayfinding systems that align with the client’s vision and our firm’s values. Your capacity for big-picture thinking will drive both internal and external success.
Collaboration & Communication: Seamless collaboration is key to what we do. As a strong communicator, you’ll partner with internal teams and external collaborators, fostering long-term partnerships and delivering consistent project excellence. Your ability to drive results while maintaining a harmonious and positive working environment is a key component of success.

Qualifications

Education: A 4-year bachelor’s degree in Graphic Design, Industrial Design, Architecture, or a related field.
Experience: 7-10 years of experience in wayfinding, signage design, or a similar field.
Category knowledge: Mastery of architectural drawings and organizing principles of architectural drawing sets.
Design Skills: Mastery of typography fundamentals; ability to design three-dimensionally and articulate design-intent.
Strategy: Mastery of wayfinding strategies and ability to interpret messaging and direction through signage design and location.
Team work: Ability to work with the team through transparent, respectful, and immediate communication efforts for frequent workflow updates and file overlap.
Software Proficiency: Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and basic knowledge of CAD tools. Experience with Sign Agent Pro or 3D modeling software is a plus.
Personal Attributes: Proven ability to work in a fast-paced, dynamic environment and adapt to changing priorities. High attention to detail, strong organizational skills, and a positive, collaborative mindset.

Requirements

Knowledge of signage fabrication means, methods, and tolerances
Strong understanding of design principles, including typography, color theory, and user experience design.
High level of proficiency in Adobe Creative Cloud (Photoshop, InDesign, Illustrator, Acrobat), and MS Office required.
Ability to design three-dimensionally and articulate design-intent
Strong work ethic, with demonstrated efficiency, flexibility, and a positive spirit.
Stay current with industry trends, materials, and technologies to maintain the company’s competitive edge.

Wayfinding & Environmental Design Director

Salary Range: 100 – 130K

At Via Collective, we’re passionate about crafting experiences that guide and connect people to their environments. As a Wayfinding & Environmental Design Director, you’ll be the creative visionary driving our design philosophy and approach. You’ll provide strategic leadership to our design team, setting the creative direction and ensuring exceptional quality across all projects. Your role is critical in mentoring designers, developing creative talent, and translating our firm’s design vision into transformative environmental graphic experiences.

Key Responsibilities

Team Leadership & Management: Lead and motivate a talented design team, aligning their efforts towards project goals. Provide mentorship and foster individual growth, ensuring consistent, high-quality project outcomes.
Strategic Project Oversight: Own the overall strategic direction of projects, from concept to completion. Collaborate closely with project managers to guide project development, ensuring that design aligns with client objectives and company standards.
Design Leadership: Bring innovative, creative, and precise design solutions to all projects. Develop compelling narratives for deliverables of strategy and design; understand how to present and “sell” ideas to clients. Foster a creative attitude and environment with colleagues and junior staff. Prepare technical drawings, specifications, bid documents, and production-ready artwork. Support and assist junior team members through the development of design documents (all project deliverables and presentations), as required. Review and feedback of Progress Prints submitted by junior staff.
Quality control: Be the final QC point on all projects before sending to clients. Oversee the review efforts of graphic layouts, construction documentation, and production-ready artwork. Assist with project punch-list and punch-list report as required.
Learning and development: Proactively seek to expand design and management skill set, and encourage others to do the same. Provide critical, inspiring and thoughtful feedback to junior team members.
Deliverable Accountability: Ensure the timely delivery of high-quality work, with full ownership of all design deliverables. Maintain high standards for accuracy, quality, and client satisfaction throughout the project lifecycle.
Client & External Collaboration: Build and sustain long-term partnerships with clients, vendors, and external collaborators. Act as a key liaison, ensuring smooth communication and successful project outcomes.
Business Development Support: Contribute to new business efforts by developing proposal content, case studies, and overseeing final project photography. Strengthen existing client relationships and identify new opportunities for growth.

Qualifications

Education: Bachelor’s or Master’s degree in Graphic Design, Industrial Design, Architecture, or a related field.
Experience: 12+ years of experience in environmental graphic design or a related field, with at least 5 years in a leadership role.
Design Fluency: Expertise in design fundamentals, including typography, color theory, and user experience design. Skilled in leading conceptual development and creating visionary design ideas that drive innovation. Passion for great design with the ability to be stylistically flexible. Ability to design three-dimensionally and articulate design-intent. Knowledge of municipal and building code requirements is essential, as is knowledge of signage fabrication means, methods, and tolerances.
Project Leadership: Strong track record of managing the strategic direction of projects, ensuring deliverables are on time, on budget, and meet or exceed client expectations. Demonstrated success in managing cross-functional teams and delivering high-quality results under tight deadlines.
Collaboration & Communication: Exceptional leadership, communication, and organizational skills. Ability to foster strong relationships with both internal teams and external partners. Proven ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Technical Expertise: High-level proficiency in all levels of design fundamentals, conceptual development, and strategy. Industry knowledge and software including Adobe Creative Cloud, CAD tools, and project management software.

Requirements

Bachelor’s degree in Graphic Design, Industrial Design, Architecture, or a related field.
Demonstrated ability to lead teams, manage complex projects, and ensure high-quality results.
Proven ability to stay current with industry trends, materials, and technologies.
Exceptional organizational skills and attention to detail.
Strong work ethic, flexibility, and positive attitude in a dynamic, fast-paced environment.